Withdraw Funds Back to Your Wallet
When you want to pull money out, head to the withdrawal section in your account dashboard. We send payouts to the same wallet types we accept for deposits — bKash, Nagad, or Rocket. Enter your registered wallet number carefully; a mismatch will hold the request until our account help team can verify it. Your account needs to pass identity verification before your
first withdrawal is processed — this is a one-time step that protects your funds. Once verified, withdrawal requests are queued and processed in the order they arrive. We do not invent speed commitments, but we move through the queue consistently.
- Go to withdrawals — In your account dashboard, find the withdrawal tab and confirm your registered wallet number is correct.
- Enter the amount — Type the amount you want to withdraw — the screen shows the minimum and your available balance.
- Pass verification — First-time withdrawals require identity verification; complete it once and it covers all future requests.
- Request submitted — Submit the request and track its status in your transaction history until the wallet confirms receipt.